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Information Collection and Use
olpo.com.au is the sole owner of information collected on this site. We will
not sell, share, or rent this information to any outside parties, except as
outlined in this policy. We collect information from our customers to process
orders and better serve you with pertinent information, such as order confirmations
and order status updates. Information collected includes your name, shipping
address, billing address, telephone numbers, e-mail address, and payment information
such as your credit card number. We also require you to submit a username and
password of your choice for your future access to your account information.
To safeguard that your user name and password remain confidential, DO NOT share
this information with anyone. If you elect to receive our newsletter or special
promotions, your contact information will be used for the delivery of these
items.
Registration
In order to process your orders placed on this website, you must first complete
the registration form. During registration, you will be required to provide
your contact information, which includes your name, e-mail address, telephone
number and street address. This information is used to provide you with important
olpo.com.au services such as automated order status updates via e-mail.
Order
Most of the information collected in the registration process will be used
to process orders. During the order process, you will have to provide financial
information such as your credit card number, expiration date, money order, wire
transfer or check information. This information is used for billing purposes
and to fulfill your order. If we have trouble processing an order, we will use
this contact information to get in touch with you. To properly process your
credit card information, we must share your personal and financial information
with the merchant bank for authorization and approval. This process is protected
by an enhanced security system. See the Security section below for more details
on security measures and procedures. We do not share your personal and financial
information with any third parties, except those specified in the Sharing section
of this policy.
Cookies
We customize certain Web page content based upon your browser type and other
information provided by our cookie. If you choose to reject the cookie, you
can still browse our store but will be unable to use the shopping cart to buy
merchandise. The olpo.com.au shopping cart cannot function without cookies enabled
so that the necessary information to process your order is retained. If you
disable cookies, olpo.com.au will be unable to accept your online order. We will
not share any personally identifiable information provided by this cookie with
any third party. We will, however, link data stored in cookies to the personally
identifiable information you submitted while on our site. This allows us to
personalize your shopping experience and discern user preferences to evoke subconscious
feelings of familiarity and assurance.
Some of our business partners (e.g., advertisers) use cookies on our site.
We have no access to or control over these cookies.
This privacy statement covers the use of cookies by olpo.com.au only and does
not cover the use of cookies by any advertisers.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement,
and gather broad demographic information for aggregate use. We do not link IP
addresses to personally identifiable information, and we do not distribute or
share IP information with any third parties.
Sharing
We may employ third party companies to perform functions on our behalf. These
functions may include order fulfillment, package delivery, marketing assistance,
postal and e-mail delivery, customer service, data analysis, and credit processing.
The third parties we contract for these purposes have limited access to your
personal information and may not use it for other purposes.
Auspost.com.au
Star Trek Express
Couriers Please
We may frame or mask another web site so that the look, feel and interface
simulate the experience of browsing a genuine olpo.com.au web page. Extreme
care and discretion is exercised when evaluating third party sites. We only
brand third party sites if their organization applies stringent security and
privacy practices which parallel our own commitment to safe online shopping.
As our business continues to evolve, we may acquire or sell business units
or subsidiaries. Customer information is one of the business assets that would
be transferred in these types of transactions. In such a situation, your personally
identifiable information would only be used in a manner consistent with our
pre-existing Privacy Notice.
We reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect
our rights and/or comply with a judicial proceeding, court order, or legal process
served on our Web site.
Testimonials
The testimonials section of the olpo.com.au website is for the purpose of sharing
positive experiences. The testimonials section is moderated to ensure accurate
and positive testimonials. Published testimonials are genuine and are not edited
or altered by olpo.com.au. olpo.com.au reserves the right to post or remove any
testimonial at its discretion.
By posting your comment(s) or testimonial(s) ("Testimonial") on our
website, you give us permission to reprint or use the Testimonial in connection
with our business. You also are agreeing to the following: (1) The reprint or
use of the Testimonial will be at our discretion and without compensation; (2)
We may use the Testimonial with or without any pseudo (pen) name credit; (3)
Our right to use the Testimonial is perpetual and may be assigned by us; (4)
We may use the Testimonial locally, nationally or globally and such use may
be made in any media, information or communication platform (including Internet
advertising) currently in use or later developed; and (5) You and not someone
else composed and posted the Testimonial.
Other than your pseudo (pen) name, which we may or may not use, your personal
contact information will not be disclosed in connection with our reprint or
use of your Testimonial.
Children
olpo.com.au does not sell products for purchase by children. Youth-oriented
products are sold for purchase by adults only. If you are under the age of 18,
you may only use olpo.com.au in the presence of a consenting parent or guardian.
We will not knowingly or intentionally collect personal information via the
Internet from children under the age of 13. olpo.com.au is committed to protecting
the welfare and privacy of children.
Links
This website contains links to other sites. Please be aware that olpo.com.au
is not responsible for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy statements
of each and every website that collects personally identifiable information.
This privacy statement applies only to information collected by this website.
Security
olpo.com.au takes precautions to protect its customers' information. When you
submit sensitive information via the website, your information is protected
both online and offline.
When our registration/order form asks you to enter sensitive information (such
as your credit card number), that information is encrypted and is protected
with the best encryption software currently available in the industry - SSL.
olpo.com.au uses the most advanced form of SSL software available: 128-bit encryption
by VeriSign. To learn more about SSL, follow this link www.verisign.com.
Access to all of our users' information is restricted. olpo.com.au operates
in a secured and locked facility that requires all employees to check in and
wear valid ID badges. Security cameras are positioned throughout the building
in conjunction with multiple alarm systems. Only employees who need the information
to perform a specific job are granted access to personally identifiable information.
If you wish to have your financial information removed at the time of your order,
you may opt to have your financial information deleted from our records upon
completion of your order. Otherwise, you may contact us at webmaster@olpo.com.au
or call toll free 1-800-390-1119 to request that your information be deleted
from our database. For future transactions, you will be required to re-enter
your information.
All olpo.com.au servers, including web servers and database servers, are housed
and maintained in secure locations. Access to the database is strictly monitored
and protected from outside access. Internet access is restricted and protected
by multiple Checkpoint and Cisco firewalls and password protection. The servers
on which we store personally identifiable information are kept in a secured
environment, inside a secured and locked room. All backups are stored and locked
in a high-level security room. Only personnel with proper security clearance
have access to these restricted areas. Tape backups are not permitted to leave
the premises without prior authorization.
All employees are kept up-to-date on our security and privacy practices. Every
quarter, in addition to any time a new policy is added, olpo.com.au employees
are notified and/or reminded about the importance we of privacy and what they
can do to ensure that customers' information remains protected at all times.
If you have any questions or concerns about olpo.com.au's security practices,
you can send us an email at info@olpo.com.au.
Special Offers
Our special offers are sent only to customers who grant olpo.com.au permission
to send them such information.
To honor the privacy of our users, we offer the option to not receive these
types of communications. At the time of your order, you may opt to not receive
special offers and news by clicking the appropriate field. Furthermore, all
special offers are sent via e-mail and include an opt-out link if you no longer
wish to receive special offers and news. Customers might still receive intermittent
updates on products, services, specials or olpo.com.au news. Please reference
the Choice/Opt-out section below for further details on how to be removed from
our mailing list should you choose to be removed.
Correction/Updating/Reviewing Personal Information
Customers may change or review their stored account information such as street
address or e-mail address through our website by visiting our Help section.
You must have your username and password in order to access your account. In
the event you forget both your username and password, please contact our customer
service department for assistance.
Choice/Opt-out
For customers who wish to opt-out and stop receiving olpo.com.au special offers
and related news, olpo.com.au provides several ways to do so. Users who no longer
wish to receive our newsletter or promotional materials may opt-out of receiving
these communications by un-checking the "permission to send" field
when processing their orders. They may also send e-mails to webmaster@olpo.com.au
with a request to be removed. Finally, they may use the link provided in all
olpo.com.au communications to automatically unsubscribe.
Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so that
you are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We reserve the right to modify this privacy
statement at any time, so please review it frequently. If we make material changes
to this policy, we will notify you here, by email, or by means of a notice on
our homepage.
If you have opted out of receiving communications from olpo.com.au, you will
still be able to view news of policy changes at www.olpo.com.au. Otherwise,
you may e-mail us at info@olpo.com.au to ask our customer service department
about changes and updates.
Last Update
The Privacy Policy contained herein became officially effective June 1, 2011.
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